Frequently Asked Questions
How much does each course subscription cost?
Our course subscriptions are $9.99 USD per month per student (six month minimum). Each course description page describes the course in detail. You can get to each course description page from our Home Page and by clicking on the course’s cover image.
How do I get started?
Each course has several free sample lessons with video, audio, transcriptions, translations, and annotations. These are all accessible from each course’s description page. To sign up for the full course: 1) Create an account, 2) Select the course you would like to purchase, 3) Pay for the course using our secure payment processing system (PayPal, which also accepts major credit cards).
Do I need to have a PayPal account to purchase a subscription?
No, we only use PayPal for secure payment processing. PayPal accepts most major credit cards and you don’t need to create a PayPal account to purchase a course.
How do I purchase multiple subscriptions for my school or organization?
Please fill out our contact form and let us know which course you are interested in and the number of subscriptions. You can also choose a specific number of months for the subscriptions. We will email you for more details and can send you an invoice which can be paid for online with a credit card.
Can I use your course on my mobile device?
Yes! We have worked hard to make sure our courses work on most mobile and desktop devices, operating systems, and browsers. You can try course sample lessons before you purchase a subscription.
I’ve heard your content is based on the University of Arizona Critical Language Series CD/DVD-ROMs, what are the differences?
We have an exclusive license with the University of Arizona which is no longer publishing the Critical Languages Series. All of the videos, thousands of audio recordings, transcriptions, translations, and annotations are the same. Because of our new mobile-friendly online delivery system, there are some differences in how some of the exercises function. Some of the course contents have also been updated.
Once I sign up for a course, will I continue to get billed?
You will only be billed when you enroll in a course, we do not have recurrent billing.
Have a question not listed here? Please contact us.
I signed up for an account but did not get a confirmation email
Please check your spam/junk email folders and settings. You should get a confirmation email from firstname.lastname@example.org